General Terms and Conditions
1. The guest accommodation contract is entered into when a room or apartment is ordered orally or in writing and was confirmed or provided.
2. Entering into a guest accommodation contract commits the contractual parties to fulfilling the contract, no matter the duration for which it is entered into.
3. The landlord commits to paying damages to the guest if the accommodation is not provided.
4. The guest shall pay the agreed or usual price minus any expenses not arising for the landlord (savings) if he does not use the contractual services. Savings shall be up to-
10% of the price for holiday apartments,
20% of the price for overnight stays with breakfast.
The guest shall have the right to prove that the damage incurred was less and the landlord shall have the right to prove that the damage incurred was higher from case to case.
As protection from the financial consequences of cancellation, we recommend that you enter into an ERV cancellation insurance.
5. Changes or cancellations shall be indicated without delay by phone and in writing. Early departure or belated arrival shall not entitle to any reduction of the price.
6.a) The landlord shall try in good faith to find guests for quarters not used otherwise to keep loss as low as possible.
6.b) Until the accommodation is rented out otherwise, the guest shall pay the fee calculated according to section 4 for the duration of the contract.
7. The prices indicated are excluding current statutory VAT. We reserve the right to make adjustments if the VAT rate is increased before the period of the rent commences. The usual visitor's tax is not included in the price and shall be paid for on site according to the usual local rates.
8. Payment may be made in cash or by debit card on the day of departure, or by money transfer in advance.
9. Package offers, special campaigns, discounts and rebates shall not be combined and cannot be booked in sequence.
10. For stays of less than four days, the landlord shall have the right to charge a surcharge per person.
11. The accommodation shall be available as of 3:30 p.m. on the day of arrival and must be vacated by 10:00 a.m. on the day of departure.
12. The traveller shall contribute to preventing or minimising any damage in the scope of the statutory provisions in case of any interference of services. In particular, he shall indicate any defects to the landlord.
If defects are not removed directly or, e.g., by conversion, the landlord or a person designated by the landlord shall be informed. If the defect is only indicated subsequently, the contractual partner is unable to remove it.
Therefore, there shall be no claim to reduction of the price or damages where indication of the defect would not have been hopeless in the first place but was culpably omitted. Termination of the contract by the traveller in case of considerable impairment of the travel pursuant to §537 German Civil Code shall also require that the landlord was given an appropriate period of time to remove the defect, unless removal is impossible or refused by the landlord or immediate termination of the contract is justified by a special interest of the traveller.
13. The rent contract shall include all furniture and equipment. Any damage shall be indicated to the landlord upon taking notice of it. For the duration of his stay, the guest shall be responsible for the inventory of the holiday apartment.
14. Dissolution of the contract shall only be possible by mutual consent of both parties. Apart from this, the contractual relationship and liability of the landlord for objects brought by the guest shall be subject to the provisions of the German Civil Code. Jurisdiction shall be Aurich.
15. Dogs shall be permitted after coordination with the landlord. Please understand that pets are not permitted in the breakfast room.